1. Please adhere to clinic timings.

2. Patients are seen preferably by appointment.

3. Patients are requested to come at least 15 minutes prior to their scheduled appointment to complete the paperwork.

4. It is only after the registration formalities have been completed that the preliminary examination will be done.

5. If extra testing has been done for you elsewhere, please bring those test reports with you. We avoid repeating tests, but sometimes tests may have to be repeated for confirmation.

6. List of all your current medications (including eye drops).

7. Preferably, each patient be accompanied by not more than two attendants.

8. Kindly inform about any change in appointment at the earliest.

9. Be prepared that extra tests / investigations may be needed on that day.

10. It is difficult to predict the type of testing needed over the phone when the appointment is being made.

11. A complete glaucoma examination including investigations and dilatation (where not contraindicated) may take up to 4 hours. Additional tests may need to be scheduled as and when required.

12. Dilatation is done to look at the nerve and the retina in the back of the eye. This can make your near vision blurry for several hours. Your eyes can become sensitive to bright light and reading will be difficult. All this is temporary. If dilatation is done, it is advisable to have someone drive you back or take public transport back.

13. Procedures / investigations can be scheduled separately. Kindly intimate at the time of scheduling your visit if you are coming for investigations / lasers advised at a previous visit.

14. Glaucoma surgery is always scheduled after prior discussion.

15. At all visits, please bring your old prescriptions and bottles of the ongoing glaucoma treatment.

16. Our specialists are always happy to answer your queries / difficulties pertaining to glaucoma. Please bring your list of questions to be asked.

Visitors: Two visitors will be allowed to accompany you on your visit. To ensure a safe environment in our outpatient areas, the space for visitors may be restricted and subject to the current COVID-19 protocols.

Cancellations: If you must change or cancel your appointment, please call our Patient Appointment Service at the earliest.

International Patients: We invite patients traveling from outside India to use our International Services. Our team is committed to deliver a courteous, helpful and respectful patient experience throughout your appointment.

1) Arrival and registration (30 minutes): Upon arrival we request you to meet the receptionist, who will help you through the registration formalities.

2) Initial testing (30 to 60 minutes): A detailed history consisting of eye symptoms, relevant medical and surgical treatment taken will be documented along with a relevant preliminary examination by trained and qualified optometrists. This will include vision testing, pachymetry and tonometry. During this time, you may also be seen by other members of our clinical care team.

3) Subsequent examination (30 to 60 minutes): You will then be examined by the glaucoma consultant who will complete the examination with a slit-lamp examination, gonioscopy and fundus examination, where not contraindicated. Once the above steps are completed and your eyes have been dilated (if needed), your doctor will meet with you for the examination, diagnosis and explanation of treatment, as well as to answer any questions you may have.

4) Procedures: (60-90 minutes): Certain additional procedures (provocative tests, automated perimetry, gonioscopy, UBM, disc morphometric analysis with OCT, lasers etc) may be required. These additional tests will be done after discussing with you. It may be possible to schedule them on that very day or as per your convenience on an alternate day.

5) Additional tests done are then reviewed (15 to 30 minutes based upon the complexity of eye condition): Subsequently, the glaucoma consultant will discuss with you, about your glaucoma, offer practical treatment options in your context and help you make a logical choice. Every effort is made to adhere to the time schedule. We will try to complete the entire glaucoma workup including state of art / cutting edge investigations in 4 hours. At times it can take longer.

6) Treatment (30 minutes): Based upon the diagnosis, possible treatment may be done at this time.

7) Check-Out (15 minutes): Future appointments will be scheduled, and pending payments completed.

1. All patients are requested to schedule a follow-up appointment as they leave or at the earliest.

2. We request you to preserve and bring your prescription slip at all visits.

3. Kindly bring all bottles of the ongoing glaucoma treatment at all visits.

4. If you have been seen earlier and are now scheduling a follow-up appointment, we requested you to mention the purpose of your visit – consultation only or investigation/procedure, you want to get done (in case it has been prescribed earlier). This will help us to call you at the appropriate time.

1. We provide emergency consultation during clinic timings only.

2. During clinic timings emergency appointments can be scheduled at the clinic numbers.

3. For all emergency appointments, a priority consultation with the available consultant will be scheduled.

4. In such cases, prompt advice and treatment as required would be arranged for with the available consultant.

5. A further appointment can then be scheduled with the glaucoma consultant.

6. We request your cooperation in this, to enable us to serve you better.

a) Do I have glaucoma?

b) If so, what type?

c) What is the severity of my glaucoma?

d) What treatment options are available for my glaucoma?

e) Has glaucoma affected my vision?

f) If yes, what area of my vision has been affected?

g) If drops are being prescribed:

h) Is laser treatment or surgery an option for my glaucoma?

i) What laser treatments are available and how will it help my glaucoma? How soon will I have to do this procedure done? What can I expect after the laser is done?

j) What surgical options are available and how will it help my glaucoma? How soon will I have to do this procedure? What can I expect after the surgery is done?

k) Why are you choosing this treatment over other treatment options?

l) Will this cure my glaucoma?

m) Will I still need to continue treatment following the laser/surgical procedure?

n) Is there anything I can do to slow down glaucoma progression and minimize vision loss?

o) Are there any alternate treatment modalities can I consider to control my glaucoma - diet / exercise, vitamins and/or other supplements?

p) What happens if I choose not to undergo any treatment?

q) While on treatment how will I know that I need urgent attention?

r) Can my vision reduce suddenly?

s) How often do I need to get my eyes checked?

t) How frequently should I undergo tests for glaucoma?

u) Should I ask my brothers, sisters and children to get examined for glaucoma?

v) What medication should I avoid in view of my glaucoma?

w) Can my glaucoma worsen despite treatment?

1. You should have some understanding of glaucoma - what it is and what treatment has been suggested for you and when are you supposed to follow up next.

2. You must understand your role in stabilising your glaucoma so as to reduce the risk of further damage to the optic nerve and loss of vision.

3. You must follow the treatment as suggested and come for regular follow-ups as advised. These follow-up appointments will enable us to assess if the prescribed treatment is working adequately in preventing further damage.

4. You must understand that treatment modifications take time to lower the eye pressure. If you are not convinced about the need for treatment or have reasons that prevent you from using the prescribed treatment in part or whole, let us know at the earliest so that your concerns can be sorted.